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Interpersonal Conflict Communications Questions Discussion

Question Description
Overview
Write a 2–3 page article on interpersonal conflict. Define conflict and explain how communication behaviors and individual differences contribute to interpersonal conflict. Recommend a strategy for resolving interpersonal conflict.
Conflict is part of our daily lives. Preparing yourself with the needed skills to handle conflict enhances your interpersonal skills and relationships. To understand conflict, you must begin by knowing what it is and how it affects your life. Interpersonal Conflict Communications Questions Discussion

Context
What is conflict? Why does it occur? What can be done to prevent it, and—perhaps more importantly—what can we learn from conflict? How can we transform conflict situations from negative to positive?
Conflict arises due to varied perspectives, belief systems, and values. It is natural and common to disagree and to experience conflict. However, there are important differences between constructive and destructive conflict. One tool for examining destructive conflict is what Hocker and Wilmot (2018) describe as “the four horsemen” of destructive conflict—criticizing, defensiveness, stonewalling, and contempt (p. 22).Communication behaviors also play a critical role in conflict. Krauss and Morsella describe four paradigms of communication (as cited in Coleman, Deutsch, & Marcus, 2014). These paradigms are encoding/decoding, intentionalist, perspective-talking, and dialogic.
References
Coleman, P., Deutsch, M., & Marcus, C. (Eds.). (2014). The handbook of conflict resolution: Theory and practice (3rd ed.). Hoboken, NJ: Wiley.Hocker, J. L., & Wilmot, W. W. (2018). Interpersonal conflict (10th ed.). New York, NY: McGraw-Hill.

Questions to Consider
To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community.
What types of interpersonal conflict have you experienced?
When is interpersonal conflict constructive? What elements do you think need to be present for this to happen? Interpersonal Conflict Communications Questions Discussion

Resources
SUGGESTED RESOURCES
The following optional resources are provided to support you in completing the assessment or to provide a helpful context. For additional resources, refer to the Research Resources and Supplemental Resources in the left navigation menu of your courseroom.
Library Resources
The following e-books or articles from the University Library are linked directly in this course:
Coleman, P., Deutsch, M., & Marcus, C. (Eds.). (2014). The handbook of conflict resolution: Theory and practice (3rd ed.). Hoboken, NJ: Wiley.
Chapters 7, 10, 12, 17, and 33.
Collisson, B. (2014). Failing to see eye to eye: The role of the self in conflict misperception. North American Journal of Psychology, 16(2), 193–200.
Yarnell, L. M., & Neff, K. D. (2013) Self-compassion, interpersonal conflict resolutions, and well-being. Self & Identity, 12(2), 146–159.
Additional Resources
Hocker, J. L., & Wilmot, W. W. (2018). Interpersonal conflict (10th ed.). New York, NY: McGraw-Hill. Available in the courseroom via the VitalSource Bookshelf link.
Chapters 1, 6, and 8.
Assessment Instructions
Suppose you have been asked to write an article on interpersonal conflict for a local organization with which you are affiliated. You may choose any type of interpersonal conflict, such as between spouses, among family members, between members of a social group, or other, but your focus must be interpersonal conflict.
PREPARATION
Search the Capella library and the Internet for scholarly, professional, or other appropriate resources that address the topic of interpersonal conflict. Keep in mind that Wikipedia is not considered an appropriate resource. You will need at least 2 resources to support your work in this assessment.
REQUIREMENTS
Complete the following:
Define the term conflict. Do not simply copy a definition from a source!
What does conflict mean to you?
How does that compare with how others define conflict?
Describe communication behaviors that can lead to conflict.
Explain how the communication behaviors affect interpersonal relationships. Be sure to consider communication behaviors in a variety of situations.
Explain how differences in gender, age, culture, race, and so on can contribute to interpersonal conflict.
Recommend at least one strategy that can be used to resolve interpersonal conflict.
Because this is an article for publication, format your assessment following APA guidelines.
ADDITIONAL REQUIREMENTS
Submit 2–3 typed, double-spaced pages, not including title and reference pages.
Use 12-point, Times New Roman font.
Include a title page and reference page.
Cite at least 2 current scholarly or professional resources
Interpersonal Conflict Scoring Guide
CRITERIA
DISTINGUISHED
Define conflict.

Defines conflict from a personal viewpoint and considers how that viewpoint may differ from other viewpoints.

Describe communication behaviors that can lead to conflict.

Describes a variety of communication behaviors, including forms of verbal and nonverbal communication that can lead to conflict.

Explain how communication behaviors affect interpersonal relationships.

Explains how communication behaviors (including forms of verbal and nonverbal communication) affect interpersonal relationships and shows a clear connection between the behaviors and conflict.

Explain how individual differences contribute to interpersonal conflict.

Explains how and why individual differences contribute to interpersonal conflict.

Recommend a strategy to resolve interpersonal conflict.

Recommends a strategy to resolve interpersonal conflict and predicts the likely outcome.

Write coherently to support a central idea in appropriate APA format with correct grammar, usage, and mechanics.

Writing is coherent, using evidence to support a central idea in a consistently appropriate APA format with correct grammar, usage, and mechanics.

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages. Interpersonal Conflict Communications Questions Discussion

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.

ADDITIONAL INSTRUCTIONS FOR THE CLASS

Discussion Questions (DQ)

Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
I encourage you to incorporate the readings from the week (as applicable) into your responses.
Weekly Participation

Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.
APA Format and Writing Quality

Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
I highly recommend using the APA Publication Manual, 6th edition.
Use of Direct Quotes

I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.
It is best to paraphrase content and cite your source.
LopesWrite Policy

For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.
Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score.
Late Policy

The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.
Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
I do not accept assignments that are two or more weeks late unless we have worked out an extension.
As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.
Communication

Communication is so very important. There are multiple ways to communicate with me:
Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.
Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.