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Discuss Workplace Culture and Diversity

Discussion: Workplace Culture and Diversity
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Discussion: Workplace Culture and Diversity

Question Description
Step 1 Read the article.

Review the article, Managing Generational Diversity in the Hospital Setting.

https://media.pearsoncmg.com/pls/us/edaff/1323602682/media_assets/Managing%20Generational%20Diversity%20in%20the%20Hospital%20Setting.html

step 2 Post your response to the discussion board.

Respond to the following question and, if appropriate, include personal experience as part of your answer.

The article discusses common threads of safe patient care and optimal patient outcomes. If you were the nurse manager on your unit, how would you use these concepts to work with generational differences?
Step 3 Read other students’ posts and respond to at least two of them by Friday at 11:59pm Mountain Time.

Use your personal experience, if it’s relevant, to support or debate other students’ posts. In your responses, provide one other example of how, as a manager, you would assist to meet patient/family needs. If differences of opinion occur, debate the issues professionally and provide examples to support opinions.

Peer Discussion 1 (Leslie)

As a nurse manager it is important to also understand our own generational preferences and bias to be able to discuss generational diversity among the staff (Peck, Kleiner and Kleiner , n.d.). Even among different generations there are some commonalities across the generational spectrum in nursing such as the common threads discussed by authors Peck, Kleiner and Kleiner (n.d.) that include:

Providing safe and beneficial care;
Achieving the best outcome for the patient;
Sense of recognition by the organization;
Being respected;
Involvement in the decision-making process;
The opportunity to grow in the profession; (Peck, Kleiner, and Kleiner, n.d.).
It is important that the staff understand the diversity among the unit by providing them with an understanding that other staff members have different point of views, opinions and understandings to situations according to how they were raised, their culture, religion, values and beliefs (Peck, Kleiner, and Kleiner, n.d.). Nurse managers can provide their staff with diversity training through programs or yearly competencies in the organization (Peck, Kleiner, and Kleiner, n.d.). Communicating unit performance through unit based teams and unit huddles is a great way to get all generations on board and on the same page by conveying information in an appealing way to the generations such as by providing face-to-face or in-person interactions, or interaction via technology systems(Peck, Kleiner, and Kleiner, n.d.). Unit huddles are a great way to provide recognition to staff while respecting the time of the staff (Peck, Kleiner, and Kleiner, n.d.). Creating partnership among staff members is a great way to expose the staff to different generations that may differ from their own (Peck, Kleiner, and Kleiner, n.d.). In doing so, it could provide a different learning experience to each individual (Peck, Kleiner, and Kleiner, n.d.). If able to provide flexibility for the nurse according to their lifestyle, could make the job more appealing and satisfying for the nurse (Peck, Kleiner, and Kleiner, n.d.). Even though all generations may be different there are still some common grounds that all nursing generations share (Peck, Kleiner, and Kleiner, n.d.). All generations contribute to the work environment with different skills, ideas, knowledge and education and as a team being open to learning about those differences is what will create a stronger bond among the generations (Peck, Kleiner, and Kleiner, n.d.).

References

Kleiner, B. H., Kleiner, K. H., Peck, N. C. (n.d.). Managing generational diversity in the hospital setting. Culture and Religion Review Journal, 2011(1). Retrieved from https://media.pearsoncmg.com/pls/us/edaff/13236026…

Peer Discussion 2 (Patricia)

As a Baby Boomer working with nurses of all four generational cohorts, I believe the generational differences can have a positive effect on a unit if handled in the right way. If I were the unit manager, I would look at the strong points of each generation and build on those while stressing the common aims such as providing safe patient care with the best outcomes, giving recognition to deserving staff, showing respect for each contributor with promotion opportunities, and including all staff in decision-making (Peck, Kleiner & Kleiner, 2020).

Each generation has different values. Baby Boomers value independence and workplace loyalty (Finkelman, 2015). Education and additional training are important to Generation X nurses, as well as a more informal work setting (Finkelman, 2015). Generation Y values technological competence and tolerate change easily (Finkelman, 2015). These nurses need challenges and tend to be tenacious (Finkelman, 2015). It is important for the nurse manager to take note of these generational differences.

Communication between nurses is critical and while not all facilities use bedside shift report, in my opinion it is the safest way for patient information to be related to oncoming staff. I would implement this together with emphasis on collaboration and cooperation with all involved staff.

References

Finkelman, A. (2015). Leadership and management for nurses: core competencies for quality care. (3rd ed.). Boston, MA: Pearson. https://online.vitalsource.com/#/books/97813234004…

Peck, N., Kleiner, K., & Kleiner, B. (n.d.). Managing Generational Diversity in the Hospital Setting. https://media.pearsoncmg.com/pls/us/edaff/13236026…

Discussion: Workplace Culture and Diversity

Discussion: Workplace Culture and Diversity

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.