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Analyze the role of communication in both creating and resolving a problem in health care leadership.

Case Studies For Doctoral Learners
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Case Studies For Doctoral Learners

According to General Colin Powell, “Great leaders are almost always great simplifiers who can cut through argument, debate, and doubt to offer a solution everybody can understand” (as cited by Harari, 2002).

Assignment Preparation

For this assignment, imagine that you are the manager of a health care organization confronting numerous issues potentially affecting the provision of safe, high-quality health care practices. You have decided to focus first on the issue that has particular relevance to your area of specialization or professional goals, or that presents a situation you might expect to encounter in your leadership role. As you consider an appropriate course of action to address this issue, you have decided to begin by searching the case study literature with the intention of possibly gaining insight into the actions of other health care leaders who have dealt with similar issues and may have provided a sound solution to the problem or issues he or she faced.

A colleague with whom you have spoken about this has recommended the Buchbinder, Shanks, and Buchbinder text, Cases in Health Care Management as an excellent case study reference.

For your convenience, Appendix B lists all cases by topic (Leadership; Quality/Patient Safety; Finance; Healthcare Professionals/Human Resources; Health Disparities/Cultural Competence; Ethics/Law/Conflict of Interest; Crossing the Line/Fraud) and by primary and secondary settings.

In the Buchbinder, Shanks, and Buchbinder text, locate two case studies that are most closely aligned with the issue(s) you have decided to address. In addition, be sure that your selected case studies will enable you to

· Evaluate the effectiveness of different leadership approaches in facilitating collaborative professional relationships across disciplines.

· Evaluate health care leaders’ ability to communicate effectively.

· Analyze the role of communication in both creating and resolving a problem in health care leadership.

· Evaluate how effectively leaders address any issues involving ethical practice, diversity or inclusion.

· Evaluate health care leaders’ ability to manage and prioritize leadership responsibilities to resolve issues.

Note: The case studies in the text may not supply all of the information you may need. In such cases, you should consider a variety of possibilities and infer plausible conclusions.

Assignment Instructions

Complete the following steps:

1. Include a title page, abstract, and reference page.

o An APA Style Paper Tutorial [DOCX] and the associated APA Style Paper Template [DOCX] are linked in Resources to help you in writing and formatting your paper. Format your work per these documents.

2. Include on your cover page the titles of the case studies you have chosen. For example, your title could read: “Demonstrating Effective Leadership: Case 82 – When Yes Means No and Case 83 – Emergency Divert Status.”

o Include the case study in your references and use in-text citations when appropriate.

Case Studies For Doctoral Learners

3. In the body of the paper, begin by briefly summarizing the facts surrounding the case studies. After you identify who the leaders are and the issues they are faced with, analyze the factors that you believe contributed to each issue.

o Note: In graduate level writing, you should minimize the use of direct quotes. Lengthy quotes do not count toward assignment minimums. It is your interpretation of the material and its application to practice that is assessed.

o Remember, the case studies may not supply all of the information you may need. In such cases, you should consider a variety of possibilities and infer plausible conclusions. However, please be sure to identify any speculations that you make as such.

o An excellent tool for analyzing factors that contribute to a problem is the Fishbone Diagram, linked in the Resources. Use of this tool is highly recommended, but it is optional, and you will not hand in your diagram with this assignment.

4. Compare and contrast the leadership approaches or styles these leaders use. Analyze how the approaches or styles make these leaders more or less effective in building interprofessional relationships across disciplines within the organization. Based on your analysis, determine how likely it will be that these leaders will be able to build and maintain such relationships with other communities and leaders outside their organization. Support your analysis with citations and appropriate APA references to peer-reviewed journals or scholarly sources.

5. Analyze how well these leaders communicate, verbally or in writing. Analyze the role of communication and communication strategies in both creating and resolving the issues presented in the case study.

6. Summarize and analyze how well the leaders managed professional responsibilities and priorities to resolve the issue in the case. What lessons could you take away from this case that could be applied by other leaders?

7. Summarize and evaluate how effectively the leaders addressed any issues involving ethical practice, diversity or inclusion in the case. What key lessons do these cases provide for leaders? Use examples to clarify and support your ideas.

Submission Requirements

Your paper should meet the following requirements:

· Written communication: Write coherently to support central ideas, in appropriate format, and with correct grammar, usage, and mechanics.

· Length of paper: 5–6 typed, double-spaced pages, not including the title page, abstract, and reference page.

· References: At least four different resources (peer-reviewed journals or other scholarly resource, assigned unit readings, and the like).

· APA formatting:

o Include a properly formatted title page, abstract, and reference page.

o An APA Style Paper Tutorial [DOCX] and the associated APA Style Paper Template [DOCX] are linked in Resources to help you in writing and formatting your paper. Format your work per these documents.

o Apply correct formatting to all in-text citations and references.

· Font and font size: Times New Roman, 12 point.

attachment
Assignment.docx

Case Studies For Doctoral Learners

Case Studies For Doctoral Learners

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.

ADDITIONAL INSTRUCTIONS FOR THE CLASS

Discussion Questions (DQ)

Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
I encourage you to incorporate the readings from the week (as applicable) into your responses.
Weekly Participation

Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.
APA Format and Writing Quality

Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
I highly recommend using the APA Publication Manual, 6th edition.
Use of Direct Quotes

I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.
It is best to paraphrase content and cite your source.
LopesWrite Policy

For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.
Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score.
Late Policy

The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.
Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
I do not accept assignments that are two or more weeks late unless we have worked out an extension.
As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.
Communication

Communication is so very important. There are multiple ways to communicate with me:
Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.
Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.