The first chapter in “Health quality and the patient” provides an overview of the concept of healthcare quality. According to the authors, despite significant improvements made in the recent decade, the quality of healthcare in the U.S. is below the expected level (Joshi & Berwick, 2014). The chapter contains a brief overview of the development of the concept in recent years as well as an in-depth analysis of the most important reports on the matter.
The first is the IOM’s 1998 report, which provided a comprehensive overview of the issue of healthcare quality observed on a country-wide scale and regardless of the size of the community and introduced three categories of the defects – underuse, overuse, and misuse (Joshi & Berwick, 2014). The second is the 2000 follow-up report by IOM, which is among the most widely recognized documents on the topic due to the massive severity and prevalence of the issue. The third is a unified and systematized report published by IOM in 2001.Care Quality and Development Milestones in the US Essay
This document’s primary value stems primarily from the blueprint of a framework for a redesigned healthcare system oriented towards quality improvement. The framework was based on six dimensions of quality – safety, effectiveness, efficiency, timeliness, patient focus, and equitability (Joshi & Berwick, 2014). The fourth document is a report on the healthcare quality introduced by AHRQ in 2003 and containing information on the progress made in the field of healthcare.