Workflow Innovation in Healthcare Essay

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The reason why many hospitals or medical practices fail to integrate the EHR system effectively is that they have not gone for in-depth healthcare workflow analysis before implementing the EHR tool. Healthcare workflow analysis helps hospitals and medical centers to find out areas where health IT solutions can help in increasing the efficiency of performance.

It is important to design an EHR which smoothly fits into the workflow pattern of the medical establishment. The same EHR model does not work for every medical center. This is where healthcare workflow analysis techniques come in useful in designing the best EHR system for the medical facility.

Here are some steps that need to be followed during the healthcare workflow analysis in order to implement the EHR system perfectly:

Mapping of processes

This is the first thing that needs to be done while carrying out healthcare workflow analysis. The core processes that usually take place with regard to individual patients and which need to be analyzed in detail are as follows:

Scheduling: When a person first approaches a medical center, an appointment is fixed. The medical center receives multiple appointment requests every day and all these appointments need to be properly recorded in schedule calendars. Fact sheets are prepared to record the number of patients that the medical center receives during a particular time period. The scheduling process also includes alerts. Both the patient and the doctor should receive alerts about the upcoming appointment in order to be ready for it.Workflow Innovation in Healthcare Essay

Patient visit: When the patient comes to the appointment, the doctor conducts a medical evaluation. The general checkup is followed by a psych evaluation. After the evaluation process is over, the doctor carries out the diagnosis process. Every step needs to be recorded so that progress notes can be made and the doctor can charge the patient accordingly.

Patient admission: After the diagnosis process is over; the patient gets admitted into the medical facility on the recommendation of the doctor. The enrollment process requires the signing of various forms so that the medical facility gets all the details about the patient.

Treatment process: Once the patient is admitted into the facility, the doctor makes a treatment plan. Either individual therapy or group therapy is provided along with medication management so that the patient can recover as soon as possible.