What is the most important of the six functions for a health care manager?
Roles And Functions Worksheet

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Instructions: Complete the following short answer questions. Use outside sources (one may be your textbook) to support your answers when necessary.

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1. For each of the following functions, briefly define and describe the function (3 points, .5 for each)
a. Planning
b. Organizing
c. Controlling
d. Staffing
e. Directing
f. Decision Making

2. For each of the following functions, provide an example of how you have used each of the functions in managing yourself or others. You may also provide an example of how you have observed these being used in your workplace. (3 points, .5 for each)
a. Planning
b. Organizing
c. Controlling
d. Staffing
e. Directing
f. Decision Making

3. What is the most important of the six functions for a health care manager? Support your answer. (1 point)

4. Describe what you hope to learn from this health care management course (.5 points).

List your references here using APA format (.5 points):

A health services manager is at the heart of every well-functioning healthcare delivery system.
Doctors, nurses, and other healthcare providers can accomplish their jobs more efficiently, effectively, and within the constraints of ever-changing healthcare policy and law because health services managers have the organizational, legal, and financial understanding they need.
Health services managers are also familiar with the complexities of insurance and can assist a facility, department, or practice in providing the best possible care to patients within that complexity.

The need for healthcare services will continue to climb in the coming years as the Baby Boomer demographic ages, resulting in an increase in demand for individuals who can successfully manage the systems through which care is delivered.

According to the United States Bureau of Labor Statistics (BLS 2021), this growth in demand will result in a significant need for health services managers over the next ten years.
Between 2020 and 2030, the Bureau of Labor Statistics anticipates a 32 percent rise in employment opportunities for health services managers nationwide, which is more than three times the national average and the national average for all jobs (8 percent).
During this time, 139,600 new health services management jobs are expected to be created.
Furthermore, with women accounting for 59 percent of health services manager roles, this career path is expected to attract more female leaders.

A bachelor’s degree in public health or a health-related administrative area such as health information administration or healthcare management is required to work as a health services manager.
A master’s degree, such as an MHA or MBA, is preferred or required by some employers.
Even if a bachelor’s degree is the declared requirement, a higher-level degree may make a health services manager applicant more competitive.

All of the critical behind-the-scenes labor that makes healthcare accessible and possible for patients is completed by health services managers.
Continue reading to find out more about what it takes to be a health services manager.

Job Description for a Health Services Manager

Health services managers are in charge of coordinating and ensuring that the myriad moving elements that ensure patients get and providers deliver appropriate care run smoothly.
Depending on their experience and expertise, health services managers may work at the level of an office, a department, a specialism, a facility, or an entire healthcare network.

Personnel management, development goals, efficiency and quality improvement, financial management, financial planning, infrastructure development, compliance, public relations, and internal communications are all areas where health services managers can operate.
Furthermore, some health services managers deal primarily with healthcare providers, while others engage with insurance providers, while others have patient-facing responsibilities, and yet others work in a combination of the three.

Specializations in Health Services Management

Health care managers are frequently required to be generalists, especially in small office settings.
In larger companies, however, there may be multiple health services managers, each concentrating on a different part of the organization’s operation.

Coordination of Care

Coordinating care is the responsibility of health services managers, who are in charge of creating work schedules for healthcare providers, coordinating the delivery and quality of services provided by individual providers or provider teams, and monitoring the capacity and use of healthcare facilities.
Patients’ feedback and complaints may be addressed immediately by care coordinators.
Care coordination specialists in health services management may work in a specific area or with a variety of teams and supervisors across a healthcare facility.

Budgeting and Finance

Finance managers in health care can be responsible for a wide range of tasks, including overseeing financial tracking and recording processes, ensuring operations are operating within budgetary constraints, forecasting future fiscal needs, monitoring patient billing and payments, and presenting financial realities to supervisory boards.
Furthermore, health services managers collaborate with financial departments of healthcare providers to manage the intricacies of corporate accounting.

Information on Health

With the increased adoption of digital medical records, health information managers must ensure that clinics keep compliant records and that all patient data is maintained secure.
Furthermore, health information managers must stay current on evolving technical landscapes and may be responsible for training workers on proper digital information behavior.

One of the most important responsibilities of health information technology specialists is to ensure that electronic health record storage and access processes and policies comply with the Health Insurance Portability and Accountability Act (HIPAA).

Compliance with the law and policies

Compliance-focused health services managers pay close attention to how changes in policy or laws will affect the facility they oversee.
These professionals are frequently in charge of developing, implementing, and teaching personnel on how to comply with changes in local, state, and federal healthcare regulations.

This speciality requires health services managers to be able to explain legal language in plain English to all sectors of a healthcare facility and their management teams.

Insurance

Insurance specialists are health care executives who have a thorough understanding of insurance and can handle invoicing, reimbursement negotiations, contract renewals, documentation compliance, and patient access.
Health services managers may also interface with employees from insurance companies, upper-level provider management, and patients.

Personnel

Recruiting, training, supervising, and retaining staff in healthcare environments will be the responsibility of a health services manager specialized in personnel or human resources.
Health services managers with personnel specialities can anticipate to network with other healthcare providers and attend healthcare organization seminars in order to attract the most highly qualified people for long-term employment.

Operations

Health services managers focusing in operations are taught to see an organization’s total health and are considered an all-in-one leadership expertise.
They are in charge of the facilities, human resources, marketing, and financial operations.
Furthermore, health services operations managers collaborate with a variety of departments to coordinate the business side of healthcare facility management in order to ensure that an organization runs smoothly and maintains a healthy working environment for its staff and patients.

Care of the highest standard

Employee and patient satisfaction are important to health services managers who specialize in providing high-quality treatment.
Their main focus is on acquiring information about the people who work in and are treated in healthcare facilities.
They may speak with staff and teams, as well as patients and their families, and inquire about their job and treatment experiences.
Quality care managers also collect data through surveys and other means of research and prepare reports to present their results to upper management.