What are the essential traits good nurse managers should possess when developing teamwork skills with their staff?

NURS4455 Identify a Nurse Manager who displays characteristics of an effective leader

NURS4455 Nursing Leadership and Management

Module 1 Assignment 4

Question 2 Identify a Nurse Manager who displays characteristics of an effective leader. What behaviors and characteristics warrant his or her designation as a leader?

Excellent nurse managers possess strong leadership and communication skills and create a vibrant culture of teamwork and trust among their staff.

We asked Bob Dent, DNP, MBA, RN, NEA-BC, CENP, FACHE, FAAN, president of the American Organization of Nurse Executives, about essential traits of good nurse managers and how they can develop a culture of teamwork.

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NURS4455 Identify a Nurse Manager who displays characteristics of an effective leader
NURS4455 Identify a Nurse Manager who displays characteristics of an effective leader

Dent has been the recipient of several management awards, including Nursing Management’s 2016 Richard Hader Visionary Leader Award, the Texas Organization of Nurse Executives Excellence in Leadership Award and the Texas Tech University Health Sciences Center Distinguished Alumni Award.

Dent is the senior vice president, chief operating officer and CNO at Midland Health in Midland, Texas. He maintains academic appointments with Texas Tech University Health Sciences Center and the University of Texas of the Permian Basin.

What are the essential traits good nurse managers should possess when developing teamwork skills with their staff?

Developing trusting relationships is critical to effectively leading a team. To establish trust, leaders need to be accessible, honest, confident and respectful.

As an effective nurse manager, learn how to talk and listen to your staff. Without trust, you cannot successfully influence others, lead your team through conflict or manage a crisis.NURS4455 Identify a Nurse Manager who displays characteristics of an effective leader

Like any relationship, it takes time, communication and effort to build trust. Once trust is broken, it causes stress for you and your staff and it takes a lot of time and effort to rebuild. Effective communication is essential to conflict and relationship management — two key skills outlined in the AONE Nurse Manager Competencies.

How do you suggest new nurse managers develop these essential traits within themselves?

To build these trusting relationships, it is important nurse managers are highly visible and accessible to their nursing teams.

I recommend as a good nurse manager you make yourself known to your team. Do not just send emails and memos, but rather talk to your team in person and be fully engaged in the conversation. This helps to ensure they understand what you are saying and shows you are a real person. By taking the time to round with your team, you show them you are there for them and care about their work.

When you cannot be physically visible to your team, it is important you remain accessible. One of the things my hospital created was a department Facebook page visible to only members of the team. It is a great tool to stay in touch while I am traveling. It also is a great way to celebrate milestones like birthdays and team successes.