Cheating or plagiarism is dishonest, undermines the necessary trust upon which relations between students and faculty are based, and is unacceptable conduct. Students who engage in cheating or plagiarism will be subject to academic sanctions, including a lowered or failing grade in a course; and the possibility of an additional administrative sanction, including probation, suspension, or expulsion. Text and Materials: Whitehead, D.K., Weiss, S.A. & Tappen, R.M. Essentials of Nursing Leadership and Management. (6th Ed.) ISBN-13: 978-0- 8036-3663-7 Publication Manual American Psychological Association (APA) (6th Ed.). 2009 ISBN: 978-1-4338-0561-5 Read Chapter 10 1. In the last century, what historical, social, political, and economic trends and issues have influenced today’s health-care system? 2. What is the purpose and process of evaluating the three aspects of health care: structure, process, and outcome? 3. How does technology improve patient outcomes and the health-care system? 4. How can you intervene to improve quality of care and safety within the health-care system and at the bedside? 2. Select one nonprofit organization or one government agencies that influences and advocates for quality improvement in the health-care system. Explore the Web site for your selected organization/agency and answer the following questions: • What does the organization/agency do that supports the hallmarks of quality? • What have been the results of their efforts for patients, facilities, the health-care delivery system, or the nursing profession? • How has the organization/agency affected facilities where you are practicing and your own professional practice?