Jason Beans and Rising Medical Solutions

By the baseball ticket incident, RISING was operating via the autocratic management style. The operations manager controls everything; watches the time slot like a hawk, monitors the employees’ computer screens, and overall acting like a police. The employees were motivated by a clearly-defined set of rewards and punishment system. The evidence of rewards was in the baseball tickets and the punishment part was explicitly stated in the case.Jason Beans and Rising Medical Solutions

This kind of management style has not been effective for the company given the staff’s reaction to winning her reward. The employees grew fearful of management and given the constrained relationship between employees and management, working at RISING must not be enjoyable as evidenced by high employee turnover. With all the problems with this system, Beans implemented a new one: the laissez-faire leadership style. The employees were given more flexibility. They have to set goals for the betterment of the company and achieve them. No more is the hawk monitoring them all the time they work in the office. The employees are entrusted the whole care of the organization and this system seems to work better for the company given the drop in turnover rate and improved customer satisfaction. It appears the employees are appreciating the change in management style.