Explain the key factors that drive change in health and social care services

Facilitating Change in Health and Social Care

Project description
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FC Assessment criteria breakdown

LO 1.1 Explain the key factors that drive change in health and social care services
What is meant by any of these factors of change management
Give a detail account of how and why these factors occur.
In your explanation you should write clearly in such a way that the complex procedure and sequences of these principles can be understood at the same time relate it in the organization

To explain consider the following factors:
Discuss on the Factors that drive change using SWOT analysis, PEST or force Field analysis. This should include both internal and external factors.
Factors such as (choose 2-3 of them):
The Legislation: NHS and Community Care Act 1990, Health and Social Care Act 2001; changes of government; funding issues
Demographic Issues/Cultural: ageing population, minority ethnic community needs, lifestyle factors, public awareness (perceptions) and news media, human factors.
Technological issues such as electronic record keeping; electronic communication; assistive technology
Internal factors include the following: Skills, Staff, structure, systems and shared values
Relate the above factors to your chosen case study.

1.2 Assess the challenges that key factors of change brings to health and social care services.

The challenges that the above factor can bring to the organization, service user and professionals.
Identify the factors and relate them to your health and social care work place.
Include the positive and negative effects of these challenges
Weigh up to what extent the statements are true and point out any flaws and counter argument.
Then conclude by stating how far you are in agreement to challenges that these factors bring to Health and Social Care

2.1 Devise a strategy and criteria for measuring recent changes in health and social care.
Identify the factor which could be measured in the organization such as waiting time, service delivery, new technology, respect of dignity and privacy etc
Devise a principle or method either from your own idea or from existing principles to measure the recent changes. These can be performance measuring tools such as (use 2-3 of them)
Survey,
PDCA ( Plan DO Check Act),
360 degree cycle,
Cost benefit analysis,
focus groups, Structured interview.
Fish bone analysis
Questionnaire
Explain how the method (s) can be used to measure these change in the organization in terms of: (use one)
Its effectiveness and efficiency
Customer satisfaction
Staff satisfaction
Access/ environment
Cost and benefit of the change

2.2 Measure the impact of recent changes on health and social care services against set criteria
Identify the measuring tools that will be used to measure these changes and measure the impact against criteria such as
Impact of recent changes on organizations, service users and staff:
how services are organized
effect on front-line staff;
effect on service delivery
direct users
families of those who use services