What is risk management?
HIM 2510 Quality & Performance Improvement

Chapter Review Worksheet 7

Chapters 11 & 12

Instructions: Complete the worksheet and submit to the designated drop box.

Chapter 11

1) Q: What are potentially compensable events?

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2) Q: What is risk management?

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3) Q: What is a failure mode and effects analysis?

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4) Q: List the 8 steps to decrease a risk exposure?

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5) Q: In root cause analysis, what toolbox technique(s) is (are) most utilized?

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Chapter 12

1) Q: What is an adverse drug event?

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2) Q: List the 7 steps to building a safe and effective medication management system.

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3) Q: What is medication diversion?

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4) Q: What is the role of the (P&T) pharmacy and therapeutics committee?

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5) Q: Briefly define medication reconciliation.

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