The NHS is a large multi-functioning health care service that deals with over 1 million patients every 36 hours1. The NHS sets out to provide quality health care which include three important parts; Clinical efficiency, patient safety and patient experience2 . The need for even greater quality health care in the NHS saw a shift in focus towards a more patient centric NHS3. This is because they believe a patient centric care, care that encompasses the patients’ needs and values and allowing this to shape and guide all clinical decisions4, will allow for a better quality of health care.
This essay will explore how patient centric the NHS really is in terms of the different departments it encompasses, policies, laws and overall patient satisfaction. It will also investigate whether there are certain areas that the NHS needs to improve in terms of patient centric care and exploring if this is the case how to do so. Patient-Focused Pharmacy Arguments Essay Paper